Refund Policy
At Arafat Arafat, we strive to provide high-quality Arafat products and services. If you are not fully satisfied with your purchase,
we offer a refund process in accordance with the terms outlined below.
Eligibility for Refunds
Refunds are available under the following conditions:
- You may request a refund within 14 days of receiving your order.
- Products must be unopened, unused, and in their original packaging.
- We do not provide refunds for items that have been opened, used, or damaged after delivery.
Non-Refundable Items
The following items are not eligible for refunds:
- Opened or used products
- Products damaged after delivery
- Services that have already been rendered or consultations that have been completed
How to Request a Refund
To initiate a refund, please follow these steps:
- Contact our customer support team at info@ArafatArafat.co.uk or +44 7895 549870 with your order number and reason for the return.
- Our team will review your request and provide instructions on returning the product if applicable.
- Once we receive the returned item, we will inspect it and notify you of the status of your refund.
Refund Process
- If your refund request is approved, we will process your refund within 7-10 business days.
The refund will be issued to the original payment method (debit or credit card) used at the time of purchase.
- Please note that depending on your bank or credit card provider, it may take additional time for the refund to reflect in your account.
Shipping Costs
Refunds do not include original shipping costs, and the cost of return shipping is the responsibility of the customer unless the product received was incorrect or damaged.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at info@ArafatArafat.co.uk. We will arrange for a replacement or refund upon verification of the issue.
Contact Us
If you have any questions or concerns about our Shipping Policy, please feel free to contact us at:
Arafat Arafat
25 The Paddocks Way, Adamstown, Lucan Co. Dublin K78 E785
Email: info@ArafatArafat.co.uk
Phone: +44 7895 549870