Last Updated: [Insert Date, e.g., October 1, 2025]
This Privacy Policy describes how Arafatscents.com (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Arafatscents.com.
By visiting and using the Site, you consent to the collection and use of your personal information as described in this policy.
1. Information We Collect
We collect information about you when you interact with our Site and services. This includes:
A. Personal Information
This is information that identifies you directly. We collect this when you make a purchase, create an account, or contact us. This may include:
- Identification & Contact Data: Name, email address, mailing address, shipping address, and phone number.
- Payment Information: Payment details (though payment processing is typically handled securely by third-party processors, we do not store full credit card numbers).
- Account Credentials: Username and password (encrypted).
B. Non-Personal Information
We automatically collect certain information about your device and interaction with the Site to improve our services:
- Device Information: Web browser, IP address, time zone, and some of the cookies that are installed on your device.
- Usage Data: Details about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site.
2. How We Use Your Information
We use your personal information for the following primary purposes:
- Order Fulfillment: To process and fulfill your orders, communicate with you about your purchase, manage shipping, and handle returns/exchanges.
- Customer Support: To respond to your inquiries, complaints, and service requests.
- Account Management: To manage your online account and provide access to features like order history and wish lists.
- Marketing and Communication (with consent): To send you promotional emails, newsletters, and special offers about our products, only where you have explicitly subscribed or consented to receive them.
- Site Improvement: To monitor, analyze, and optimize our Site’s performance, layout, and customer experience.
3. Sharing Your Personal Information
We are committed to maintaining your trust, and we do not sell your Personal Information to third parties. We may share your Personal Information with third parties only in the following limited circumstances:
- Service Providers: We share necessary information with trusted third parties who perform services on our behalf, such as payment processing (e.g., banks, payment gateways), shipping carriers (e.g., delivery companies), and email marketing platforms. These providers are obligated to protect your information.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a valid court order, subpoena, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request that we correct any inaccurate personal information we hold.
- Erasure (Right to be Forgotten): Request that we delete your personal information, subject to certain exceptions.
- Opt-Out of Marketing: You can choose to stop receiving marketing emails from us by clicking the “unsubscribe” link in any promotional email we send you.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
5. Security
We implement reasonable security measures, including physical, technical, and administrative safeguards, to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on the Site and update the “Last Updated” date at the top of this policy.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail at the following addresses: