Return & Exchange Policy — Arafat Scents
At Arafat Scents, your satisfaction is our priority. If you are not fully happy with your purchase, we offer a 16-day Return, Refund, and Exchange Policy for your convenience.
16-Day Money-Back Guarantee
If the product does not meet your expectations, you can request a full refund within 16 days of receiving your order.
Exchange Option
If you prefer, you may also exchange the product for any other item of equal value within the same 16-day period.

Conditions for Returns & Exchanges
To qualify for a refund or exchange:
Do not change our product.
The item should be free from damage, scratches, or leakage.
Proof of purchase (order number or receipt) must be provided.

Non-Returnable / Non-Refundable Items
damaged products
Items without original packaging
Product must not be used more than 15%.

How to Request a Return or Exchange
Simply contact us at:
 info@arafatscents.com
+923000 282987
or message us directly on our social media pages.
Our team will assist you quickly and professionally.

Refund Processing Time
Once we receive the product and verify its condition, your refund will be processed within 3–5 working days.